Application Services

Managed application service delivers benefits for directory publisher

A custom developed application supporting the core business processes of this regional directory publishing company was incompatible with a planned infrastructure refresh.

After the initial engagement to upgrade the application to meet infrastructure requirements, the client partnered with BDT to provide on-going application support and maintenance services.

Over time BDT was able to undertake a full refresh, extending the life of the application and ensuring it remains aligned with changes in business processes.

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Managed database service reduces risk for automotive manufacturer

Critical to this automotive component manufacturer’s electronics manufacturing operation is an Oracle database.

BDT's managed support service ensures the database is running optimally and that, in the event there is a requirement, specialist technical resources are available either on-site or remotely.

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Leading TAFE institute partners with BDT to upgrade student management system

Following changes to government policy, this TAFE institute's legacy student management system was no longer able to apply fees in line with ministerial directives.

BDT were engaged to undertake a major upgrade of solution to meet the new fee calculation requirements and improve audit capability.

Working with the client's in-house team, BDT were also able to re-architect the solution as part of the project, lessening the impact of future changes and positioning the application for further modernisation.

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BDT partners with major telco to manage vendor management application

An internally developed application for managing vendor contracts was unwieldy and had become increasing unreliable as the business became more reliant upon it.

After upgrading the application to resolve usability and reliability issues, BDT delivered further enhancements to facilitate the detailed analysis of contracted vendor performance and costs.

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Electrical transmission utility partners with BDT to deliver a solution to manage network capacity

The optimum utilisation of network assets is a key factor in the success of this organisations business. To achieve this goal, the business needed to be fully aware of asset capabilities on an individual and collective basis.

Information relating to asset ratings was recorded in a number of disparate forms including paper based documents, custom built applications, AutoCAD drawings and the corporate asset management system making it difficult to locate, utilise and keep up to date.

BDT’s solution aggregated and captured information into a centralised repository, rationalising information sources and enabling a single source of truth. An approval workflow ensures the accuracy of information distributed throughout the organisation and its stakeholders via a web based application.

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Collection agency partners with BDT to deliver end-to-end debtor management solution for multiple clients

A significant increase in workload from a major contract win led this debt collection agency to seek a solution that would automate and optimise their collection process.

BDT’s solution integrated the electronic receipt of client debtors with an automated workflow that triggered actions based on time/and or debt status. Detailed reporting and integration with client systems ensured visibility of the process for both the agency and client.

After the success of the initial project, debtor feeds from all the agency’s clients were progressively migrated to the solution.

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Business grade ISP's back office systems review

A junior telco had recently implemented an ordering and service provision solution from a third party vendor. Expected benefits of the solution had not materialised due to rapid evolution of business process.

BDT undertook and independent analysis of requirements and solution capabilities, identifying gaps and making a number of recommendations to align solution functionality with business process, maximising the value of the investment.

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